Reflexive Concepts is seeking a System Administrator III to join our team! 

The System Administrator will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements:

•  Fifteen (15) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
• DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.

Capabilities:

1. Provide support for implementation, troubleshooting and maintenance of IT systems
2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
3. Manage the daily activities of configuration and operation of IT systems
4. Provide assistance to users in accessing and using IT systems
5. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
6. Provide support for the escalation and communication of status to agency management and internal customers
7. Optimize system operations and resource utilization, and perform system capacity analysis and planning
8. Provide in-depth experience in trouble-shooting IT systems
9. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
10. Provide support for the dispatch system and hardware problems and remains involved in the resolution process
11. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
12. Support the design of systems, mission architecture and associated hardware
13. Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
14. Analyze and resolve complex problems associated with server hardware, applications and software integration
15. Installing LINUX (Centos and/or RHEL)
16. Troubleshooting LINUX performance, Storage, connectivity
17. VM Maintenance, building, troubleshooting
18. Shell Scripting
19. System Patching using YUM
20. Reading vulnerability reports, IAVA compliance, POA&Ms
21. Familarity with BISCOTTI and LATTEART
22. Familiarity with STE tools TRELLIS agent, Nessus, ENSL &UAM
23. SecurityCentery Scanning
24. Nagios Monitoring and administration
25. PKI Server Certificates - renewing and revoking
26. Familarity with Ansible playbooks and adhoc Ansible commands
27. Creating and Maintaining SOPs in Confluence
28. Intermediate Ansible creating and maintaining playbooks and rules
29. Intermediate shell scripting
30. Intermediate GIT - check in/check out, branching/tagging, creating repositories