Reflexive Concepts is seeking a skilled System Administrator to join our team!
Specifically, we're looking for a Linux SA to support a small (10 person) development team with the management and sustainment of a United States Intelligence community (USIC) mission capability. This role requires a self-motivated individual who can collaborate with the development team, capabilities providers, and mission customers to migrate existing applications and services off legacy hardware and onto enterprise compute frameworks. Specific skills required are:

• System Administrator (SA-2) with experience in the design, installation, configuration, and maintenance of computer systems and services for USIC customer
• Management of virtual and cloud environments
• Collaborate with SW development team to deploy, test, monitor, and operate customer applications and services
• Collaborate with Information System Security Engineer and Officers (ISSE/O) to conduct patching and configuration changes required to maintain existing System Security Plans (SSP)
• Proven knowledge and experience with Enterprise RedHat Linux, IT System Operations, Kubernetes, Cloud frameworks, and containerization required
• Knowledge of Sun Sparc & Solaris, and Microsoft Windows applications is a plus

Requirements: 

• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required
• Bachelor’s degree in a technical discipline from an accredited college or university is required
  • Five (5) years of additional SA experience may be substituted for a bachelor’s degree
• Provide support for implementation, troubleshooting and maintenance of IT systems 
• Manage the daily activities of configuration and operation of IT systems 
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems 
• Provide assistance to users in accessing and using IT systems 
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers 
• Optimize system operations and resource utilization, and perform system capacity analysis and planning 
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process 
• Provide in-depth experience in trouble-shooting IT systems 
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance 
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets