Reflexive Concepts is seeking a skilled Digitization Specialist to join our team! 

We are seeking a self-motivated and technically capable Records Management and Digitization Specialist to join a team supporting the development and maintenance of Electronic Records Management Services. This system provides a modern, secure, and compliant platform for the storage, search, audit, and lifecycle management of both permanent and temporary records in accordance with regulatory guidance. The selected candidate will play a key role in a digitization initiative, scanning and ingesting physical documents into a Commercial Off-the-Shelf (COTS) records management solution (FEITH).

• Scan physical paper documents for digital storage and prepare them for ingestion into the Electronic Records Management application. 

• Set up and configure landing directories and file cabinets in FEITH with appropriate A–Z metadata fields. 

• Review scanned documents to verify successful Optical Character Recognition (OCR) and resolve scanning issues. 

• Configure user access and permissions, ensuring proper metadata is applied for records management. 

• Perform initial system configuration to ingest the records with guidance and support from an experienced COTS product team. 

• Test ingested records and troubleshoot issues independently or with team support. 

• Work directly with customers to understand requirements, provide updates, and resolve issues. 

• Collaborate with the customer and internal team members to ensure smooth implementation and continuous improvement. 

Required Skills:

• AWS 
• Records Management Technology (Feith) 
• SQL and SQL Server 
• Java 
• Oracle 
• Linux 
• Windows 
• JIRA 
• Confluence 

• Understanding of metadata and permissions management in document management systems. 
• Familiarity with compliance requirements for records retention and disposition. 
• Ability to think creatively and analytically to solve technical and operational challenges. 
• Previous experience working directly with government customers 

Qualifications:

• Active TS/SCI + FS Polygraph
• A bachelor’s degree and twelve (12) years of experience in software development/engineering and eight (8) years of experience supporting the specific COTs technology product (e.g., Windows, Java, SQL and/or SQL Server, etc.).
  • Sixteen (16) years of experience may be substituted in lieu of a degree.   
• Experience with records management systems such as FEITH or other COTS solutions. 
• Experience with digitization or electronic document management processes. 
• Strong attention to detail and ability to verify document integrity post-scanning. 
• Basic technical aptitude with the ability to perform system configurations and troubleshoot errors. 
• Comfortable working independently while leveraging a knowledgeable team for support. 
• Strong communication and interpersonal skills, especially in customer-facing roles. 
• Ability to think creatively and analytically to solve technical and operational challenges